Senior Customer Service Specialist

JP-JHQ-Tokyo-370-Facilityonsitesenior

Posted 3 days ago · via Workday

About this role

Changing lives. Building Careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes. SUMMARY DESCRIPTION This position provides customer service to our customers in Japan. The successful candidate will be able to accept ownership for effectively processing orders and responding to customer inquiries in a timely manner and delivering a world-class customer experience. Start date for this role is expected to be in January 2027. SUPERVISION RECEIVED This position is under the direct supervision of the Manager, Customer Service.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in JP-JHQ-Tokyo-370-Facility. We weight your proximity and willingness to relocate.

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