Customer Service Representative II
Clearwateronsitemid
Posted yesterday · via Workday
About this role
Job Summary: Provide prompt, courteous customer service, which meets or exceeds service standards. Utilize applicable policy forms, insurance law and internal procedures to answer inquiries and process requests from customers. Thoroughly document telephone calls, changes and written correspondence. Primary Responsibilities other duties may be assigned as necessary : Answer incoming Medicare Supplement calls as well as one other LOB line of business, in accordance with quality standards to provide information to agents/ insured about the status of a policy or any other question they may have. Place outgoing calls to provide or obtain information. Document all calls while in progress using the online call documentation program.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Clearwater. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included