Help Desk Technician- Mid level
Washingtononsite
Posted 78mo ago · via Smartrecruiters
About this role
Multiple Locations: Washington DC, Yorktown, VA, Portsmouth, VA, Elizabeth City, NC and Martinsburg, WV. Required - Active Secret Clearance Perform service desk functions in a dynamic, geographically diverse environment, including restore service interruptions, escalate problems IAW approved escalation procedures, fulfill user requests, troubleshoot and fix workstations issues. Use Remedy ITSM tool suite to provide problem management and resolution,, provide input to content in SharePoint, and support "request for change" process.…
Read the full description on Intellect Solutions LLC's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Washington. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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