Senior Manager, Service Reliability and Customer Operations
Dublinonsitemanager
via Greenhouse
About this role
Senior Manager, Service Reliability & Customer Operations InterSystems is seeking a Senior Manager, Service Reliability & Customer Operations to lead the global teams responsible for operating, securing, and continuously improving our Managed Services platform. This role combines technical leadership, operational management, customer engagement, and people leadership , with accountability for service reliability, security and compliance, operational excellence, and customer experience. What You’ll Do Lead globally distributed teams across Operations & Reliability, Security & Compliance, and Customer Experience . Drive improvements in service availability, observability, capacity management, backup and recovery, disaster recovery, and operational tooling.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Dublin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams