Security Systems Technical Support Sun–Thurs 9am to 6pm CST

Remote - USARemote (US)$52K – $60K

Posted today · via Workday

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About this role

Overview The Level 2 Security Technical Support position exists within Interface’s Customer Support Organization centered around Security Lifecycle Support. Interface provides nationally recognizable clients with a diverse bundle of managed communications, networking, and security solutions . A Level 2 Technical Support Agents’ functional focus of this role is providing fault isolation, repair, and service restoration while providing first class service for clients. This position plays a key role in enabling a seamless customer-driven support experience for the complex networks being supported . Business Security services supported are Analog and IP-based which include CCTV, Video, Two-Way Audio, Fire, Access Control, and Intrusion service offerings .…

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Level fit

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Domain experience

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Recency

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Location fit

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