HIM Call Center Technician

Intermountain Health Lutheran Hospitalonsite$40K – $53K

Posted yesterday · via Workday

About this role

Job Description: Analyzes Release of Information (ROI) requests ensuring it is in compliance with company policy, and Federal (HIPAA) and state regulatory requirements. Responsible for processing and managing inbound calls of ROI requests for continuity of care in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service in a confidential manner and secure environment. The Specialist must complete ROI requests including retrieving the patient’s medical record in EPIC, copying/scanning/e-delivery/faxing of medical records accurately and correctly, according to established procedures and standards of quality. Scope 1.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: emr, hipaa

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Intermountain Health Lutheran Hospital. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

emrhipaa

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