Field Service Technician

Keeneonsite

Posted yesterday · via Recruitee

About this role

Join Bally’s Intralot as a Field Service Technician! Based in either Keene, Portsmouth, Dover, Raymond & Laconia - New Hampshire $21.50 per hour Your Role: As a Field Service Technician, you will be the second level of escalation for technical issues that Tier 1 support cannot resolve. You will troubleshoot and resolve complex hardware and software problems related to VLTs, COAMs, and cash devices, while collaborating closely with our field service teams, vendors, and higher-tier support. In this role, you will also guide Tier 1 agents in real time, document incident trends, and contribute to improving our processes and products. Your work will help maintain smooth operations in a regulated gaming environment, ensuring timely resolutions and exceptional service for our clients.…

Read the full description on INTRALOT's site →

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reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

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3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Keene. We weight your proximity and willingness to relocate.

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