Junior Patient Support Coordinator

Jakartaonsitejunior

Posted 4 days ago · via Workday

About this role

​ Role Overview Support daily PAP operations and transaction flow Ensure execution aligns with SOP, timeline, and data accuracy Handle communication with patients, doctors, pharmacies, and distributors To maintain constant and direct communication with Program Manager. Monitor patient schedule, escalate discrepancies and support issue resolution. Respond promptly to queries Verifies patient registration details Verifies patient invoices/receipts Verifies patient prescription Follow up patient to check medication dispensing & receipts Update and maintain internal databases Provide operational support as directed by stakeholders.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Jakarta. We weight your proximity and willingness to relocate.

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