B2B Account Manager

KEY RESPONSIBILITIES ● Account Relationship Management: Serve as the primary point of contact for assigned grocery retail and distributor accounts. Build strong relationships with buyers, category managers, and logistics contacts, understand each account’s requirements, and act as a proactive partner to the customer. ● Order Management and Fulfillment: Receive and process purchase orders via email, EDI, and customer portals. Enter orders accurately into the company ERP system (Plex), confirm quantities and delivery details with customers, and verify actual production quantities with the production team. ● ERP, EDI, and Portal Administration: Maintain accurate order and account data across Plex, EDI/SPS Commerce, and retailer portals.…