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iSupport WorldwideSales

Manager, Patient Engagement & Workforce Operations

Pasigonsitemanager

Posted 2w ago · via Workable

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About this role

Manager, Patient Engagement & Workforce Operations Department: Growth Reports to: Director, Patient Outreach and Call Center Location: Manila, Philippines, onsite at the partner facility Employment Type: Full-time Travel Requirement: Quarterly travel to the United States Work Arrangement: Employed by the client’s Philippine partner What is your mission? Job Summary: We are looking for a hands-on Manager, Patient Engagement & Workforce Operations to establish and lead an onsite patient outreach operation in Manila. You will manage patient engagement, workforce planning, service delivery, hiring, and an AI-enabled service model while coaching the team, handling outreach calls, and translating U.S. healthcare strategy into effective Philippine operations.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: hipaa, outreach

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Pasig. We weight your proximity and willingness to relocate.

Score yourself on this role.
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

hipaaoutreach

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