Membership Concierge Representative

Job Description: Experience Requirements Experience in both sales and service-oriented fields preferred Experience in a customer service environment required Professional written and verbal communication Experience with Click to Chat Prior experience in customer service or handling escalations (preferred) Job Skills & Traits Accurate and quick keyboarding skills Previous experience in Billing (Preferred) Comfortable multitasking with phone, click to chat, and use of multiple computer programs Excellent telephone customer service skills Ability to sell over the phone Excellent written, email, and verbal communication skills Strong problem-solving capabilities with a focus on customer satisfaction Strong communication skills, particularly when handling challenging or angry members Proficienc…