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Jazz WorldJazz GSM

Communication Specialist

Islamabadonsitemid

Posted 2 days ago · via Workable

About this role

Grade Level: 1 Location: Islamabad Last date to apply : 26th August, 2026 What is ‘Specialist Communication – CX’? The Specialist Communication – CX serves as the voice of Jazz in written communication with customers. This role ensures that every customer’s email or digital query is acknowledged, understood, and resolved with accuracy, empathy, and brand-aligned tone. The position plays a critical role in upholding Jazz’s commitment to a seamless customer experience through professional, timely, and effective written correspondence. This specialist ensures that all customer interactions via email and written channels reflect Jazz’s customer-first philosophy, reinforce trust, and help drive satisfaction and retention.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Islamabad. We weight your proximity and willingness to relocate.

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Skills in this role

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