Customer Experience Appointment Representative

Lowellonsitemid

Posted today · via Workday

About this role

Job Title: Customer Experience Appointment Representative Department: Administration, Facilities & Secretarial Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under close supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents, maintaining records and files, and booking customer deliveries Job Description: Key Responsibilities: • Accurately schedule and reschedule all loads awarded by the customer using proper reason codes to ensure timely delivery and maximize customer satisfaction • Track trailer pools to see if customer has available empties to determine scheduling • Provide documentation to validate…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lowell. We weight your proximity and willingness to relocate.

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