Customer Experience Support

Job Title: Customer Experience Support Department: Administration, Facilities & Secretarial Country: United States of America State/Province: Arkansas City: Lowell Full/Part Time: Full time Job Summary: Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams Job Description: Key Responsibilities: Book loads and enter orders tendered from customers Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads Monitor freight in transit and customer location requests for appointments Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data Qualifications…