ENVOY, CARE LINE

Responsible for managing hospital's tele-communication, aiding as needed, maintain equipment, call logs and troubleshooting basic telecommunication Issues. Responsible to handle all incoming and outgoing calls through the switchboard daily Operates telephone switchboard and system to advance and complete connections, including those for local, long distance, mobile, person-to-person, and emergency calls and routes incoming calls to appropriate departments. Must remain polite, cautious, decent while talking over telephone and maintain smile all through what will reflect on your voice . Take notes or messages (if necessary) via telephone and properly deliver to appropriate departments/staff. Ensure all calls are answered promptly within 3 rings.…