Chrome Customer Success Analyst
Remote USARemote (US)mid$57K – $66K
Posted 3 days ago · via Workday
About this role
Job Description: Title: Chrome Customer Success Analyst Location: Remote – USA Reports to: Director, Customer Success - Chrome The Role: As a Customer Success Analyst, you are responsible for the analysis and execution of renewals for Chrome’s SMB (small-and-medium business) customers. You will ensure each customer achieves measurable revenue growth from our products, data, and services, leading to retention and growth of their account with us. You’ll build strong relationships with our internal Chrome Customer Success and Sales teams. You’ll monitor account health and customer usage, identify client risks, and collaborate to deliver an exceptional customer experience and strong retention. This role contributes directly to the achievement of J.D.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
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