Customer Support Specialist
Remote Canadaremotemid$36K – $38K
Posted 1w ago · via Workday
About this role
Job Description: Job Title: Customer Support Specialist Location: Remote | Canada Reports to: Team Lead Employment Type: Full-time This is an existing vacancy About the Role: Customer Support Specialist are the frontline of J.D. Power’s customer experience, delivering accurate, empathetic, and solution focused support across data platforms, APIs, integrations, and enterprise services. This role focuses on diagnosing complex issues, managing customer expectations, and ensuring timely, high-quality resolutions for data and software problems.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: soap, monday, teams, xml
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
soapmondayteamsxml