Sr Manager, HR Shared Services

Key Responsibilities Leadership: Manage and develop the HR (Associate Success) Shared Services team, fostering collaboration, accountability, continuous learning, and consistent service delivery. Build a culture for the team focused on customer service, accountability, continuous improvement, and operational excellence. Oversee core HR administrative services, including onboarding, benefits administration, employee life-cycle processes, records management, and offboarding. Provide coaching, mentorship, and day-to-day support to team members to promote professional growth and performance. Process Optimization & Continuous Improvement: Identify and support opportunities to centralize, standardize, and improve HR operational processes across the region.…