AI Knowledge Base Analyst III
Englewoodonsitemid
Posted today · via Icims
About this role
What Success Looks Like (Objectives): Candidates must be willing to participate in at least one in-person interview. As part of EchoStar's App Development & Experience (ADX) team within Customer Experience Operations (CXO), the AI Knowledge Base Analyst III shifts the focus from writing for humans to structuring knowledge for artificial intelligence. The position solves critical AI performance challenges by ensuring source content is logically chunked, accurate, and fully optimized for retrieval by generative AI tools and the new agent desktop. By bridging the gap between frontline agent feedback and AI retrieval accuracy, this role directly improves automated bot responses and removes operational obstacles across all lines of business.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: javascript, go, html, css, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Englewood. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javascriptgohtmlcssteams