Lead Infrastructure Business Analyst
Englewoodonsitesenior
Posted today · via Icims
About this role
Managing service delivery across diverse enterprise infrastructure environments presents persistent challenges with manual triage friction, cross-team handoff delays, and communication gaps between technical pods and business units. This position centralizes service intake and standardizes workflows across eight core IT disciplines to eliminate operational bottlenecks and improve request fulfillment velocity. By translating complex technical dependencies into actionable processes, the role provides clear status visibility and establishes scalable, user-friendly engagement pathways. Ultimately, these efforts optimize resource utilization, elevate customer satisfaction, and align cross-functional infrastructure operations with overarching strategic goals.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Englewood. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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