Senior Client Support Associate Shared Services

Overview This is a hybrid role that will work in office 3 days per week and 2 days remote. This role will be located in Atlanta, GA. The Senior Client Support Associate Shared Services delivers relationship-based support for consumer and/or business clients, managing assigned portfolios, proactively supporting client needs and service events, and taking end-to-end ownership through resolution. The associate executes work in aliment with Service Excellence standards – demonstrating urgency, accuracy, end-to-end ownership, effective communication, and consistently delivering ‘Made My Day’ experiences. This role does not engage in direct customer sales; however, it may support banker sales enablement efforts, as needed.…