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First Brands GroupBranch Support and Operations

Supervisor of Area Retail Support

Charlotteonsite

Posted today · via Icims

About this role

Overview This position supervises a large team of float sales and service representatives, ensuring adequate staffing coverage within an assigned area. Responsible for hiring and on-boarding float associates. Manages float associate performance through coaching and direct supervision. Provides guidance on branch and teller operations, and directs risk mitigation efforts. Serves as an escalation point for area administrative staff who handle personnel functions, and acts as a resource or back-up operations manager as needed to resolve issues. Responsibilities & Qualifications Duties & Responsibilities: Managerial Functions - Hires, onboards, and places float associates within an area, traveling to observe performance and maximize float associate contributions.…

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reqspace match rubric

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1

Skills match

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2

Level fit

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3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Charlotte. We weight your proximity and willingness to relocate.

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