Customer Success Architect (AI)

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Posted today · via Icims

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About this role

Overview What you'll do In this role, you'll be part of the Technical Customer Success team within the Sales and Success department, focusing on the adoption of Atlassian's AI platform, Rovo. As a Technical CSM (AI), you'll execute time-boxed, co-built technical engagements that take customers from "Rovo is turned on" to real, measurable business value in production. You'll partner directly with enterprise teams to discover high-impact AI use cases, design and build custom Rovo agents, configure third-party connectors, and deploy working solutions into production workflows. Your role bridges deep AI and Atlassian platform expertise with customer success, focusing on measurable adoption outcomes.…

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reqspace match rubric

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Skills match

For this role: github, jira, confluence, slack, teams

Level fit

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Domain experience

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Recency

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Location fit

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Skills in this role

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githubjiraconfluenceslackteams

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