Senior Incident & Problem Manager 100% (f/m/d)

Zurichonsitemanager

Posted today · via Workday

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About this role

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. The Senior Incident & Problem Manager is responsible for leading Major Incidents and Problems to ensure service stability, rapid service restoration, and continuous reduction of recurring incidents. The role drives operational resilience by facilitating effective incident response, identifying lessons learned, conducting root cause analysis, and ensuring corrective actions are implemented and tracked to completion.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Zurich. We weight your proximity and willingness to relocate.

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Skills in this role

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