Field Service Engineer
Cincinnationsitemid
Posted today · via Workday
About this role
Support active customer sites with the objective to achieve the highest level of system availability and stability as possible. Occasionally perform commissioning and testing of all hardware and software aspects of the AutoStore system prior to handover to the customer. When a customer support event occurs, this role supports through troubleshooting and resolution of issue(s) both remotely through our ticketing system and on-site at the customer’s location. Create detailed documentation to inform internal and external contacts of best practices, standard operating procedures, and issue-resolution techniques. Provide initial and as-needed training for customer end users and maintenance personnel on the AutoStore and any Kardex-supplied subsystems.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cincinnati. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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