Lifecycle Services Manager
Cincinnatiremotemanager
Posted today · via Workday
About this role
The Lifecycle Service Manager’s main objectives are to lead, oversee, and continuously improve customer service maintenance, training support, integration, and additional services for Kardex AutoStore customers. The Lifecycle Services Manager will oversee the management of additional equipment added to projects, ensuring seamless integration and performance. This role includes managing internal help desk operations for hardware/service tickets and third-party support as required for controls and hardware. This includes managing the hardware on-call schedule and escalation processes. The Manager will be responsible for the success of initial commissioning and post-handover customer relationships. Ensuring their continued satisfaction with the Kardex AutoStore systems.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
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