Manager, Product Support
Illinoisonsitemanager$132K – $198K
Posted today · via Workday
About this role
Posting Type Hybrid Job Overview The Manager, Product Support leads a team of technicians (Application Analysts through Lead Application Specialists) within one or more product verticals or a defined shift, and is directly accountable for the day-to-day delivery of technical support across Relativity's 24x7x365 operation. This is a first-line people-management role: you'll own hiring, coaching, performance management, and professional development for your team, while partnering with Support Architects and Senior Managers on technical strategy and escalations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Illinois. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jirateamssalesforce