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KeenfootwearCustomer/Partner Service

Customer Service Rep

Ontarioonsite$55K – $58K

via Greenhouse

About this role

Job Summary This position is responsible for assigned territories and will be involved in all facets of the sales operations support and order management functions. The CSR provides outstanding customer service, support, and follow-up to ensure a positive customer experience for both internal and external customers. This position is located in the Brampton, ON (GTA) area. Essential Functions Description Responds to inbound customer communications by phone, and email in a polite and efficient manner within a fast-paced environment. Responsible for communication to customers and Sales Agents regarding purchase order changes, pricing variances, shipping status, availability and being pro-active to any potential challenges.…

Read the full description on Keenfootwear's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Ontario. We weight your proximity and willingness to relocate.

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