Help Desk Analyst
Harrisburgonsitemid
via Workday
About this role
Keystone Human Services is seeking a Help Desk Analyst to join our Information Technology team. In this role, you will provide friendly, consistent, and timely technical support to employees in a call center environment. You will help resolve technology issues, provide clear guidance, and support the organization’s goals through effective problem solving and customer service. The Help Desk Analyst serves as a primary point of support for incoming calls, emails, and walk-ins, assisting employees with computers, printers, networking hardware and software, office software, and enterprise applications.…
Read the full description on Keystonehuman Services's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Harrisburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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