Senior Customer Success Manager - Enterprise Health Systems
New Yorkonsitemanager
via Greenhouse
About this role
About the role:
K Health is scaling its health-system partnerships and moving toward a clearer ownership model after clinic launch. The Enterprise Customer Success Manager will own the post-launch product relationship with health-system partners, helping clinics adopt and grow on K’s platform while turning partner needs into scalable product priorities.
This role sits between health-system partners, internal product teams, program management, operations, growth, and clinical leadership. The goal is to make sure each clinic is successful after launch while helping K move away from bespoke, one-off work and toward repeatable enterprise product processes.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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