Customer Success Manager

remotemanager$100K$130K

via Ashby

About this role

Kira is transforming how people learn by using AI to empower teachers to deliver personalized learning at scale. We’re backed by top investors and driven by a team that is deeply passionate about using technology to change education. The Customer Success Manager (CSM) is a critical bridge between our customers and our product, responsible for ensuring that every school, district, and partner we work with achieves meaningful, measurable outcomes. This role is especially important as we scale our pilot programs and grow our base of early adopters; the CSM is often the difference between a customer who tries the product and one who transforms their institution around it. This is a relationship-first, outcomes-obsessed role.…

Read the full description on Kira's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: glue, teams, hubspot, outreach

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

glueteamshubspotoutreach

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