Help Desk Support Specialist
Brooklynonsitemid$65K – $70K
Posted 2 days ago · via Workday
About this role
Location: HQ - Williamsburg, Brooklyn Status: Full-time / 100% on-site Compensation: $65,000 - $70,000 annually Position Summary: The IT Help Desk Support Specialist to serve as the primary point of contact for technical support across our NY offices, stores, and warehouse. This is a tier-1/2 support role focused on end-user hardware, software, and device support — partnering closely with our systems administration team, which owns servers, network infrastructure, and security. RESPONSIBILITIES Serve as the first point of contact for employees seeking technical assistance via phone, email, or ticketing system, providing support for hardware and software issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: azure
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Brooklyn. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
azure