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KnitCustomer Success

Customer Success Director

New York Cityonsitedirector$150K – $170K

via Greenhouse

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About this role

What we're looking for: Role: Customer Success Director Team: Customer Success Reports To: VP of Customer Success Supervisory Responsibility: This role will not have any direct reports. Location: We are prioritizing candidates that can work hybrid (3 days/week) from our NYC headquarters. We are a remote-friendly company and also have pods in NYC, Chicago, and D.C., where we would love for you to work any time you’d like. Our standard operating hours are Monday - Friday 9am - 5pm ET. A little about us Knit is the AI-Native Research agency helping enterprise brands get from question to story in a week or less. In under two years, we’ve partnered with 60+ leading F500 enterprise brands, including Amazon, Mars, NASCAR, JBL, ESPN, and Paramount.…

Read the full description on Knit's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, monday, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in New York City. We weight your proximity and willingness to relocate.

Score yourself on this role.
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gomondayteams

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