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Knology Of Charleston

Business Retention Specialist

GAonsitemid

Posted 5 days ago · via Workday

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About this role

The Business Retention Specialist primary responsibilities are to process all MACD requests (upgrades, downgrades, disconnects, etc) and use Retention and Saves skills to retain and win back Business Services customers who downgrading or disconnecting services. The Business Retention Specialist will also be responsible for meeting a renewal quota and minimum customer support metrics while performing MACD functions. Let us tell you about the perks! Be part of a company whose core values include respect, integrity, spirit of service, and accountability! Salary: Up to $21/hr (based on experience) We are currently offering a restricted stock grant! Medical, dental, and vision insurance, and 401k with a company match Paid time off, paid holidays, and tuition reimbursement.…

Read the full description on Knology Of Charleston's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in GA. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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