GCC | CS Manager
Cairoremotemanager
Posted 1mo ago · via Recruitee
About this role
💻 About Kodland Kodland is an international online education platform helping children and teenagers develop coding, mathematics, digital design, and future-ready technology skills. Through live online classes and project-based learning, students gain practical digital skills while building confidence, creativity, and problem-solving abilities. We are now looking for an experienced Customer Service Specialist to join our GCC team and support enrolled families throughout their journey with Kodland. The internal title for this role is Customer Service Manager (CSM) . However, this is an individual-contributor position. You will manage customer relationships, requests, and cases—not a team of employees.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce, hubspot
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforcehubspot