Customer Service Representative
Sun Valleyonsitemid$44K – $50K
via Greenhouse
About this role
West Coast Hydro-Jet & Rooter Services is a well stablished Plumbing company doing business in Southern California for over 30 years. Our approach is a supportive and collaborative team environment. We prioritize work-life balance—discover why leading businesses trust us and why you’ll love working here! The Customer Service Representative position acts as the primary point of contact between a company and its customers. The main job is to answer questions, resolve complaints, and handle transactions to ensure customer satisfaction and brand loyalty. Answering Inquiries: Respond to customer questions via phone calls, emails, live chat, text messages, or social media. Resolving Complaints: Listen to customer issues, show empathy, and offer solutions such as refunds, exchanges.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sun Valley. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included