Langland ConsultantsInformation Technology

1st Line Support Analyst / Helpdesk Analyst

Henley-On-Thamesonsitemid

Posted 94mo ago · via Smartrecruiters

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About this role

1 st Line Support Analyst / Helpdesk Analyst - ( Finance Software) 1 st Line Support Analyst Exciting opportunity for an enthusiastic 1st Line Support Analyst. The ideal candidate will be able to work under pressure, have excellent communication skills and telephone manner. They must have the ability to use initiative and work as part of a team to achieve results. The 1 st Line Support Engineer / Support Analyst will be the 1 st point of technical resource for clients, ensuring solutions of escalated issues are achieved with a suitable outcome. The role is focused upon day to day delivery of technical support of an Accounting & Finance application with attention to detail and accuracy.…

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What we'd score you on

reqspace match rubric

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Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Henley-On-Thames. We weight your proximity and willingness to relocate.

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