Director, Data Science

Ready to be a Titan? We're seeking a Director of Data Science for Operations to lead data science and applied AI across two connected domains: our operational core and the post-sales product experience. You'll partner with operations, finance, product, and engineering leadership to turn complex data into intelligent systems, decisions, and measurable impact—spanning internal operational efficiency and customer-facing AI products like support agents and onboarding. This is a player-coach leadership role: you'll set technical direction, build and develop a team, and own outcomes across both internal operations and in-product intelligence. This role has significant latitude to work on and invent new high ROI projects- the only limit is your creativity.…