Voice Operations Engineer

US RemoteRemote (US)mid

Posted 5 days ago · via Workday

About this role

Ready to be a Titan? ServiceTitan’s platform delivers seamless communication between home service contractors and their customers. As a Voice Operations Engineer, you will own the reliability, performance, and evolution of our production VoIP and telephony infrastructure. You will operate at the intersection of software engineering and telecom operations, ensuring voice services achieve 99.99%+ availability while scaling to meet rapid business growth. This is a hands-on engineering role. You will be instrumental in modernizing our voice stack, driving automation, and establishing best practices for observability and incident response across our telephony platform.…

Read the full description on LE0003 Service Titan Software Canada ULC's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, go, bash, webrtc, kubernetes…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythongobashwebrtckubernetesdockerterraformansibledatadoggrafanaprometheuselkteamsmavensoc 2

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