IT Service Delivery Manager

Washingtononsitemanager$130K – $180K

Posted 1w ago · via Workday

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About this role

We do Consulting Differently The IT Service Delivery Manager leads BRG’s global Tier 2 IT support organization, delivering high-quality support for endpoint devices, office technologies, and in-person user needs. This role serves as a key liaison between end-user support, infrastructure, cybersecurity, workplace technology, and business stakeholders. The position oversees a geographically distributed team across 50+ offices and multiple countries, ensuring a consistent and scalable service experience. It combines operational leadership with service delivery management, technical escalation oversight, process improvement, and technology enablement.…

Read the full description on LE001 Berkeley Research Group's site →

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Washington. We weight your proximity and willingness to relocate.

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