Senior Technical Support Representative
Sydneyonsitesenior
via Greenhouse
About this role
Work Mode: Hybrid 1+ days per week in our Sydney, Australia office. 12 month contract.
Department: Support
About the Company
LearnUpon partners with over 1,600 organizations globally to unlock the potential of employees, customers & members through learning that’s easy, scalable and focused on results.
Read more about life at LearnUpon here.
About the Team
At LearnUpon, our Support team is a highly collaborative, global group of problem-solvers operating on a "Follow the Sun" model to deliver unparalleled service in the eLearning industry. Rather than following rigid scripts, our team takes end-to-end ownership of deeply technical challenges by traversing databases with SQL, analyzing server logs, and troubleshooting complex API and SSO integrations.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: javascript, sql, css, mode, replicate…
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sydney. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javascriptsqlcssmodereplicateteamsoauthoktasalesforce