Reservations Trainee
Amsterdamonsite
Posted 2 days ago · via Recruitee
About this role
As a Reservations Trainee, you are the first point of contact for guests who reach out via phone, email, or messaging. You are responsible for the entire process from the moment a guest makes a reservation or submits a request to book, all the way until the guest arrives at the hotel. You handle various administrative tasks such as preparing quotations, processing cancellations or modifications, and managing complaints. Attention to detail is important—you carefully check payments and ensure smooth, clear communication with guests. Within the Reservations department, you will be given a lot of responsibility and will be expected to switch quickly between tasks. Because you work for several hotels, you’ll experience plenty of variety and challenge.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Amsterdam. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
less