Customer Success Manager
United Statesonsitemanager$100K – $120K
via Greenhouse
About this role
Preferred Location: Los Angeles, CA (In-Office) | Full-time Will consider: Remote About the job The Role As a Customer Success Manager, the job is simple to state and hard to execute: get customers sending direct mail, fast, and keep finding new ways to help them grow their program and see real results. This role owns the full post-sale journey (onboarding, activation, and growth) for a book of business, removing the technical and organizational blockers that keep a customer from mailing and building the habits that keep them engaged and consistently seeing value. Turn every new customer into an active, growing user of LettrLabs, someone who's consistently mailing and seeing real results.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, claude, confluence, slack, teams…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in United States. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goclaudeconfluenceslackteamssalesforcehubspot
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