LevelaiCustomer Delivery

Forward Deployed Engineer - Agents(Remote)

Indiaonsitemid

Posted 3w ago · via Lever

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About this role

About Level AI - Level AI is transforming how enterprises understand and engage with their customers. Our AI-native CX platform combines conversation intelligence, real-time agent guidance, and AI Virtual Agents to help brands deliver exceptional customer experiences at scale.Leading enterprises use Level AI to automate routine interactions, coach agents in real time, and unlock insights from customer conversations across voice, chat, email, and messaging channels.Backed by Battery Ventures, ENIAC, and leading AI operators from Amazon Alexa, Google, and Meta, we are building the future of customer experience powered by agentic AI and specialized language models (SLMs).At Level AI, we operate with urgency, ownership, and a deep customer-first mindset.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in India. We weight your proximity and willingness to relocate.

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Skills in this role

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