Student Service Center Counselor I
Lynchburgonsite
Posted today · via Workday
About this role
The Student Service Center Counselor is primarily responsible for being the face of the Student Service Center by assisting visitors in person and in the Call Center in the areas of Registrar, Student Accounts, and Financial Aid in a timely and accurate manner. This position requires that the employee remains up to date with all current policies within the Registrar, Student Accounts, and Financial Aid departments in order to best service our customers. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Assist in serving visitors and callers in the areas of the Registrar, Student Accounts, and Financial Aid departments by accurately navigating the CISCO, BANNER, APEX, SWIPER, and CRM systems.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Lynchburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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