IT Helpdesk Campus Support Student Worker
Lynchburgonsite
Posted yesterday · via Workday
About this role
The Campus Support Student Worker’s role is to provide excellent customer service for customers visiting the IT Helpdesk offices and creating tickets for customers needing assistance. This support is in-person. Essential Functions and Responsibilities 1. Greet customers. 2. Create and modify tickets in our ticket management system. 3. Triage customers appropriately. 4. Assist with projects. Additional information may be found here Qualifications, Credentials, and Competencies Candidates for this position should have some familiarity with customer service roles. The position allows for a maximum of 18 hours/week during the semester and up to 40 hours/week during breaks. Office hours are 8AM – 5PM Monday – Friday.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Lynchburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
monday
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