Customer Service Specialists

Tel Aviv-Yaforemote

Posted 1w ago · via Smartrecruiters

About this role

About An enterprise client is seeking Bilingual Customer Service Specialists to support their growing international customer base. The ideal candidate is fluent in Russian and/or Ukrainian and English , with strong communication skills, a professional attitude, commitment to punctuality and delivering high-quality customer experiences. Provide professional and courteous customer support in Russian and/or Ukrainian and English . Assist customers with inquiries and provide clear, accurate, and timely resolutions. Maintain high standards of customer satisfaction, quality, productivity, and punctuality. Follow company policies, SOPs, and data security/confidentiality guidelines. Participate fully in required training, quizzes, and live certification exams.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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