Renewal Specialist

Austinonsitemid

via Greenhouse

About this role

Does the idea of delivering exceptional client service and building lasting relationships motivate you? We’re seeking a Customer Success Renewal Specialist to join our growing team! Lightspeed Systems has developed solutions that help K–12 IT departments keep technology safe, secure, and easy to manage. As our Renewal Specialist, you will manage ongoing customer relationships with a focus on renewals, account updates, and licensing changes. Your work will directly support our annual retention goals while ensuring schools receive consistent, high-quality service. ABOUT THE ROLE The following are the essential functions of the position. This list is not exhaustive and may be supplemented as necessary. Manage resellers and clients within an assigned account…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: react, chef, salesforce

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Austin. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

reactchefsalesforce

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