Associate Director / Director, Customer Program Management, Physical Sciences
Cambridgeonsitedirector$148K – $224K
via Greenhouse
About this role
Your Impact at LILA Lila Sciences is building a new Customer Delivery & Success function, and we're looking for an Associate Director / Director, Customer Program Management to lead delivery for our physical sciences customer partnerships. In this role, you're bringing LILA's science into the real world with customers. This is a senior, hands-on role that sits at the center of high-value, multi-year customer engagements: you will be the primary face of LILA to the customer, the operational owner of a complex program spanning multiple concurrent projects, and a founding contributor to how LILA delivers for customers as we scale. This is not a lightweight, account management role.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cambridge. We weight your proximity and willingness to relocate.
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