Technology Support Service Manager – Americas
New Yorkonsitemanager$140K – $160K
Posted 6 days ago · via Workday
About this role
Purpose The Technology Support Service Manager – Americas is a senior technology professional responsible for delivering a high-quality, business-focused technology support experience across the Americas region. Acting as a trusted partner to senior business stakeholders, the role provides expert guidance, technical leadership, and operational oversight to ensure the effective delivery and continuous improvement of technology services. As a key escalation point for complex issues and critical incidents, the role combines strong technical expertise with a proactive approach to problem solving, service optimisation, and stakeholder engagement.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, zoom
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamszoom
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